FAQ

1. How can I place an order? To place an order, simply browse our collection of products and add the desired items to your shopping cart. Proceed to the checkout page, provide the necessary shipping and payment information, and confirm your order. Once completed, you will receive an order confirmation via email.

2. What payment methods do you accept? We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the convenience of PayPal for secure online transactions.

3. Do you ship internationally? Yes, we offer free international shipping to most countries worldwide. Please note that shipping times may vary depending on the destination.

4. When will my order ship? Our products ship between 3-5 days after you placed the order as it needs to be checked, packed, forwarded to logistics and sent forth to the post office.

5. Can I track my order? Yes, you will receive a tracking number via email once your order has been shipped. You can use the provided tracking number to monitor the progress of your shipment and get real-time updates on its status, using the "Track Order" page on our website.

6. What is your return policy? We have a 30-day return policy. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We do not accept returns on sale items.

7. Can I cancel or modify my order? We strive to process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. While we cannot guarantee changes after an order has been placed, we will do our best to accommodate your request.

9. How can I contact your customer support? We are here to assist you! You can reach our customer support team by emailing info@nufftastic.com or by using the contact form on our website. We strive to respond to inquiries within 6-12 hours on business days.

10. Do you offer discounts for purchasing in bundles? Yes, we offer special discounts for purchasing products in bundles. When you buy items as part of a bundle, you can enjoy significant savings compared to purchasing them individually. Look for our bundled products to take advantage of these discounted prices.

 

If you have any additional questions or need further assistance, please don't hesitate to reach out to our customer support. We are here to make your shopping experience with us as smooth and enjoyable as possible.